Account Receivable Specialist
Job Summary
This position is responsible for processing invoices and payments for our rapidly growing list of Zeeba rental customers, while also keeping outstanding receivables current. This position requires a high level of knowledge of Zeeba sales teamwork flows, policies, and procedures and the ability to serve as a liaison between the sales and finance departments.
Reports To: Finance Controller
Status: Full-time non-exempt
Key List of Duties
- Oversee billing operations and processes in order to ensure collection of account balances, billing for invoiced orders, supporting collection efforts, and reviewing account discrepancies
-
Process invoices on a weekly, biweekly or monthly basis for our van rentals in arrears or advance, depending on the rental agreement
-
Assist sales team with onboarding new clients, including completing any necessary paperwork
-
Communicate heavily with sales team to ensure billing accuracy
-
Track customer agreements and current inventory on rent
-
Process customer payments via credit card using web-based merchant service or collect payment via ACH or check from customers
-
Provide weekly billing reports to Finance and Sales
-
Track variances between sales projections and actuals
-
Track insurance claim receivables
-
Provide prompt and friendly customer service to customers regarding billing issues
-
Maintain billing software - item list, sales tax rates, troubleshoot
-
Troubleshoot any issues with merchant service
-
Calculate commissions for Sales and HR based on paid accounts
-
Provide reports as needed to Sales and other Departments
-
Ensure proper integration/sync of billing software with our fleet management software
-
Identify, follow up with and take collection action for any past due accounts
-
Report past due accounts weekly to Finance and Sales
-
Responsible for General Ledger and Journal Entries for Accounts Receivable entries
-
Maintaining record of the Aging Accounts Receivable Ledger
-
Applying the appropriate cash application to individual transactions
-
Assist with special projects
Key KPI’s
- All invoices are sent to client within 24 hours of scheduled invoice date
-
All payments are processed on due dates and/or no more than 24 hours after customer approval
-
Open receivables are collected within the appropriate grace period per the collections SOP
-
All reporting is completed weekly by the due dates and is accurate
-
Accuracy of billing is within acceptable margin of error
-
Deadlines are consistently met
-
Strong attention to detail with a dedication to accuracy
-
Provide support for internal and external audits
-
Perform account reconciliations in a timely and accurate manner
Preferred Qualifications
-
Experience with General Ledger and Journal Entries is a plus.