POSITION SUMMARY: The Project and Organizational Change Management Lead will be responsible for taking charge of identifying the effects of change, developing strategies to manage them, and implementing structured change management approaches to tackle changes in people, processes, and technology. It is essential for this position to have profound expertise in change management to facilitate alignment among leaders, create impactful communication plans, and ensure successful training initiatives and deployments. Additionally, the incumbent evaluates how proposed changes will affect the organization, its processes, and technology and takes the lead in designing and implementing solutions to minimize any disruptions. The ideal candidate will be highly skilled and organized. Will be responsible for overseeing the successful execution of projects and ensuring that project management deliverables are created, reviewed, approved, and updated in a timely manner. Will work closely with various stakeholders to ensure effective communication, risk mitigation, and budget management throughout the project lifecycle and will be responsible for the creation, review, coordination of approval by the district, and management of the scope of the Project Management Plan (PMP). 3 days a week in the DC office.
ESSENTIAL FUNCTIONS
Duties and Responsibilities
- Lead identification of change impacts: assess the impact of proposed changes on the organization, processes, and technology, and lead the design and implementation of mitigations to minimize disruption.
- Apply structured change management methodology: Utilize established change management methodologies to address people, process, and technology changes, ensuring a smooth transition and adoption of new initiatives.
- Facilitate leadership alignment: Collaborate with key stakeholders and leadership to ensure alignment on the change objectives, strategies, and implementation plans.
- Identify communications needs: identify the communication needs of key audiences and develop effective end-user communications to engage and inform stakeholders throughout the change process.
- Provide L&D subject matter expertise: Leverage your learning and development expertise to contribute to the design and development of comprehensive training programs that support successful change adoption.
- Identify change management risks: Proactively identify change management risks and propose mitigation strategies to program leadership, ensuring potential obstacles are addressed in a timely manner.
- Conduct change readiness assessments: Perform change readiness assessments to evaluate the organization's preparedness for each deployment, identifying any gaps or barriers to change adoption.
- Define and monitor change measurement KPIs: Define key performance indicators (KPIs) to measure the effectiveness and impact of change management efforts and monitor progress against these metrics.
- Facilitate the creation, review, approval, and update of project management deliverables, including:
- Creation, review, coordination of approval by the district, and management of the scope of the Project Management Plan (PMP).
- Managing the development of the weekly, monthly, and quarterly status reporting, including the communication of the Project Performance Matrix metrics
- Identifying, analyzing, documenting, and facilitating the mitigation of project risks and issues
- Overseeing the project budget and coordinating with the Budget Analyst.
- Managing updates to the project work plan on a weekly basis, coordinating with the project scheduler, and managing reporting on the project work plan
- Creation and quarterly updates to the staffing plan.
- Participate in communication activities, creating materials, and delivering presentations as needed.
- Manage the change requests for CCB Meetings
- Coordinate project communications on the overall status, both internal and external.
- Manage the tracking of deliverables, invoices, and approvals of deliverable materials.
- Other duties as assigned
Knowledge, Skills and Abilities
- Change impact analysis expertise: Demonstrated ability to conduct thorough change impact assessments and design effective mitigations to minimize disruption and optimize change adoption.
- Proficiency in change management methodologies: Strong knowledge and practical application of structured change management methodologies, tools, and techniques.
- Stakeholder engagement skills: Excellent interpersonal and communication skills to build relationships, influence stakeholders, and facilitate leadership alignment.
- Effective communication abilities: Strong written and verbal communication skills, with the ability to craft clear and compelling communications for various audiences.
- Learning and development experience: Experience in designing and delivering training programs that support successful change adoption and enhance organizational capabilities.
- Risk assessment and mitigation: Ability to identify potential change management risks and propose effective mitigation strategies to minimize their impact.
- Analytical mindset: Strong analytical and problem-solving skills, with the ability to analyze data, measure change effectiveness, and make data-driven decisions.
- Change readiness assessment experience: Proven ability to conduct change readiness assessments and develop actionable plans to address identified gaps.
- Results-oriented: Ability to define and track change measurement KPIs to assess the success and impact of change management efforts.
- Strong project management skills and the ability to effectively manage multiple projects simultaneously.
- Strong analytical and problem-solving skills.
- Proficient in project management software and tools.
- Ability to work collaboratively with cross-functional teams and stakeholders.
- Attention to detail and a high level of organizational skills.
- Ability to adapt to changing priorities and work well under pressure.
- Previous experience in [specific industry or domain] is a plus.
Required Education:
Bachelor’s degree in organizational psychology, Organizational Development, Business Administration, or a related field Relevant certifications (e.g., Prosci, ACMP) will be a plus.
Required Experience:
A minimum of 8 years of experience in change management, organizational development, or a related field, with a proven track record of leading successful change initiatives.
Required Licensure/ Certification:
PMP certification/Prosci, ACMP
Preferred Licensure/ Certification: