Front Desk Receptionist
Overview:
We are seeking a long-term receptionist to join our team. The ideal candidate will be responsible for providing exceptional customer service.
Duties:
- Greet and welcome patients and visitors with a friendly demeanor
- Answer phone calls efficiently
- Schedule appointments accurately using SoftDent Software
- Maintain a clean and organized reception area
- Assist with patient check-in and check-out processes
- Handle patient inquiries and provide information about services offered
- Collaborate with the dental assistant to ensure smooth patient flow
- Process payments and insurance claims
- Manage patient records with confidentiality and accuracy
Requirements:
- Familiarity with dental terminology and medical scheduling
- Excellent communication and interpersonal skills
- Proficiency in using SoftDent or similar scheduling software
- Strong organizational skills and attention to detail
- Ability to multitask and prioritize tasks effectively
- Commitment to providing outstanding patient service
Job Type: Part-time
Pay: $25.00 - $35.00 per hour
Expected hours: 24 per week
Benefits:
- Employee discount
- Paid sick time
Schedule:
- 8 hour shift
- Monday to Friday
- No weekends
Experience:
- Customer service: 1 year (Preferred)
- Medical terminology: 1 year (Preferred)
- Computer skills: 1 year (Preferred)
Ability to Commute:
- Sunnyvale, CA 94087 (Required)
Ability to Relocate:
- Sunnyvale, CA 94087: Relocate before starting work (Required)
Work Location: In person