HEAD BARISTA / COUNTERPERSON
Empire Cake, a busy gourmet bakery in Chelsea is looking for an experienced Head Barista/Counterperson to join our friendly team. This is a full-time position, mornings Monday to Friday. The Head Barista helps provide many of the coffee drinks to our regular weekday coffee customers, while also advising/training our other baristas. The Head Barista will also work closely with our Bakery Manager and help assist with managing staff, scheduling, coffee ordering, making sure all rules and procedures are followed and assisting with sending out bakery deliveries.
The perfect candidate should have the following qualifications:
* Barista skills. We feature a Marzocco manual espresso machine and manually-adjusted grinders, and we prefer that candidates have experience with both (NOT just with automatic machines and grinders).
* Counter experience. This position involves serving baked goods to customers and taking cake & other orders.
* Great communication skills and a pleasant phone manner. This position is the front line for talking with customers in store and on the phone to answer questions about cakes, take orders, etc.
* A patient and friendly attitude with customers, even demanding ones.
* Good judgment and common sense, and an ability to remain calm under pressure, thrive in a busy environment, and multitask.
* A love of coffee and baked goods.
* A willingness to pitch in and do what needs to be done and learn about our cakes and decoration process.
* Prior management experience, a can-do attitude and a sense of humor required : )
Please respond with an email that includes a description of why you are a good fit for the job, your relevant experience, your availability, your goals and anything else you'd like us to know about you, and with your resume. Thank you!
- Prior experience in the food industry or coffee shops is a plus
Job Type: Full-time
Pay: $17.00 - $18.00 per hour
Expected hours: 40 per week
Restaurant type:
Shift:
Weekly day range:
- Monday to Friday
- Rotating weekends
Experience:
- Barista experience: 1 year (Required)
Work Location: In person