Technical Support Specialist
compensation: commensurate with experience
employment type: full-time
The SoundSide Group has been a rapidly growing full-service IT solutions integrator in Eastern North Carolina since 2000, and currently has an opening for an experienced Information Technology Network systems implementer.
Responsibilities of position:
- Configuring, maintaining, and troubleshooting Microsoft Windows Desktop and Server OS, Active Directory, DNS, DHCP, VMWare, Hyper-V Windows based networks and virtual environments.
- Installing and maintaining MS Office 365 products and Exchange email accounts.
- Administering Windows based networks, as well as switch and router protocols.
- Maintaining and supporting PBX/VoIP phone systems would be a plus (Cisco, Sangoma, Broadview, ETC.).
Position work hours are 8:00am to 5:00pm Monday - Friday and is open until filled.
Salary is commensurate with experience.
Entry to Mid-Level Technician: $14.00-20.00/hour
Mid- to Senior Level Technician: $40,000 - $55,000 per year
Job Type: Full-time
Pay: $14.00 - $20.00 per hour
Expected hours: 35 – 45 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Health savings account
- Paid time off
- Retirement plan
- Vision insurance
Compensation package:
- Bonus opportunities
- Holiday pay
- Hourly pay
- Overtime pay
- Performance bonus
Experience level:
- 1 year
- 2 years
- 3 years
- 4 years
- 5 years
- 6 years
- Under 1 year
Schedule:
Education:
Ability to Relocate:
- Plymouth, NC: Relocate before starting work (Required)
Work Location: On the road